If a client experiences an allergic reaction during a service, what action is appropriate?

If a client experiences an allergic reaction during a service, what action is appropriate?

• A. Continue service
• B. Contact emergency services immediately
• C. Apply lotion and continue
• D. Schedule a follow-up appointment

Answer: (B)

When a client shows signs of an allergic reaction, prioritize safety and getting medical help fast. Allergic reactions can quickly become life-threatening, so you should stop the service immediately and contact emergency services right away. While help is on the way, keep the client safe and comfortable: check their breathing, help them to sit up or lie down in a safe position as needed, loosen tight clothing, and remove any potential triggers or irritants from the area. Avoid continuing the service or applying more products, and don’t give anything to eat or drink unless you’re specifically directed to do so by a medical professional. If the client has a prescribed epinephrine auto-injector and you are trained to assist, administer it according to their plan and then call for emergency support if you haven’t already. Once responders arrive, provide any relevant details about products used and the situation, and document the incident per policy.

When a client shows signs of an allergic reaction, prioritize safety and getting medical help fast. Allergic reactions can quickly become life-threatening, so you should stop the service immediately and contact emergency services right away. While help is on the way, keep the client safe and comfortable: check their breathing, help them to sit up or lie down in a safe position as needed, loosen tight clothing, and remove any potential triggers or irritants from the area. Avoid continuing the service or applying more products, and don’t give anything to eat or drink unless you’re specifically directed to do so by a medical professional. If the client has a prescribed epinephrine auto-injector and you are trained to assist, administer it according to their plan and then call for emergency support if you haven’t already. Once responders arrive, provide any relevant details about products used and the situation, and document the incident per policy.